Please note, that by confirming a booking with sts you are agreeing with our terms and conditions herewith being carried out will be completed to an accredited standard where appropriate and to comply with relevant legislation. All courses conducted on your premises must have the following: suitable area to complete the theory, a suitable area to complete the practical training with training aids. All machines and applicable items for training purposes must be in good condition with a valid certification where applicable. Please note training will not be completed on machines or equipment non compliant. All trainees must have the relevant personal protective equipment where applicable supplied to them for training.You will be charged a cancellation fee only if the following arises: Less than five working days’ notice is given before cancelling your course and you may be charged 50% of the course fee. Less than two working days’ notice is given before cancelling your course or no show and you may be charged 100% of the course fee. You will receive a full refund if any of the following arises: The course is cancelled on the day by us due to circumstances beyond our control. The course is cancelled within 12 to 24 hours of the course commencement and we are unable to offer you a suitable alternative date/course. You cancel your course booking more than seven days in advance of the course start date.Please note that foregoing or reducing cancellation fees will be dealt with on a case by case basis, and its application will be entirely at the discretion and goodwill. 

Freedom of Information Act:

Information contained in this correspondence may contain confidential and sensitive commercial information. Disclosure of its contents to any third party without the express permission of STS or its appointed officers is expressly prohibited.